- Продолжительность:
- 00:41
- Формат:
- mp3
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Текст песни "English Listening — Hello Graphics"
Situation: During her business telephone call to Fosters Ltd., Karen decides to leave a message with someone else in Barry’s department, leaving her name and number so that he can call her back.
Style: Professional and quite formal
- Hello, Graphics.
- Hi, I was trying to get …… …………………..with Barry Craven but I understand he’s on the phone. Could I ……………him a message please?
-Sure, go ahead.
-Could you please tell him that Karen from Smiths and Sons …………………………. called, and ask him to call me back on 02...3 7.. ..4..2..
- Of course. Could I ask what the call is about?
- I’m sure it’s nothing that Barry won’t be able to ………………………out. It’s just that he ………………………….. me some files and I haven’t been able to open them on any of our office computers.
- Oh. I see. Well, Barry’s the ……………………... I’ll get him to call you ……………………..
Functions:
1.Giving permission:Sure, go ahead. (note: please copy the tone and emphasis carefully here.)
2.Leaving a telephone message: Could you please tell him that Karen from DailyStep .called, and ask him to call me back on 0203 778 4922?
3.Making polite enquiries: Could I ask what the call is about?
4.Giving an explanation: It’s just that he emailed me some files and I haven’t been able to open them... (note: please copy the tone and emphasis carefully here.)
5.Saying that you have understood: Oh. I see. (note: please copy the tone and emphasis carefully here.)
6.Saying that you will ask someone to return a call: Well, Barry’s the expert I’ll get him to call you back.
Notes:
1.I was trying to get in touch with (idiom)… = I wanted to contact… (but I now realise that this is not possible at the moment)
2.he’s on the phone = he is speaking to someone on the telephone
3.Could I leave him a message please? = Can I leave him a message?(more direct)/ Would it be possible for me to leave him a message, please? (more formal)
4.Sure, go ahead = Please, begin (much more formal – we never say it like this.)
5.Could you please tell him that...? = Can you tell him that...? (more direct) / Would you mind telling him that...? (more formal)
6.call me back (phrasal verb) = return my call (more formal)
7.to figure out (phrasal verb) = to investigate and resolve / to understand
8.It’s just that = The thing is that (more emphatic)/ the issue is that (more formal)
9.he emailed me some files = he sent some files by email
10. Barry’s the expert = Barry knows everything about this subject
11. I’ll get him to = I’ll ask him to
12. to call you back (phrasal verb) = to return your phone call (more formal)
